FAQ

FAQ

Jacuzzi vs Caldera

Luxury hotels often advertise their top-tier rooms as Jacuzzi® Suites. But when guests check in, they sometimes find a large, jetted bathtub that was not manufactured by Jacuzzi® Inc. Hotel chains, as well as retailers and consumers, often incorrectly apply the term “Jacuzzi®” to all hot tubs, in-ground and above-ground spas included, as well as whirlpool baths.

Jacuzzi® Inc. is actually a manufacturer (and brand name) made famous after first producing air-jetted whirlpool tubs in the 1960s. The use of the brand name to define all tubs of that sort is similar to how many people today say Kleenex® when referring to any brand of tissue or Jello® when referring to all brands of gelatin.

When thinking about Jacuzzi® vs. a hot tub or a spa, consider the brand factor, the origins of the terminology, and the performance usage profiles and wellness benefits of the many hot tubs available today.

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CALDERA SPAS

We should be available to assist – please give us a call! 530-768-1222

You can either download the owner’s manual for your spa or contact our Customer Service team and we can mail you a hardcopy at no charge.

Pre-owned hot tubs come with advantages and risks. Many reputable dealers offer refurbished units that have been thoroughly cleaned, tuned up and double-checked for flaws. The warranty on a pre-owned spa varies, and is inevitably shorter than the warranty on a new spa.The clear advantage to a used hot tub is the lower price. The disadvantage is that the spa’s early life has already been consumed, so you may not get as many years of use out of a second-hand hot tub as a new one.Like a car, the life of a hot tub largely depends on how well it is cared for.

Authorized Caldera dealers are required by contract to deliver and provide warranted service for all new spa sales from their store. This ensures that the spa will not be damaged in transport between the dealership and your home. This also means the dealer will have the technical staff to service your spa if/when needed. If you were to buy a Caldera spa farther from the delivery destination, the selling dealer may charge you a trip fee for their technician to travel to your home. What you saved in the initial purchase price may not compare to what you might have to pay the dealer for their travel. Dealer travel charges, is issued, are not covered by your spa’s warranty.

This question is best asked of your child’s pediatrician or other medical professional. Small children are sometimes less tolerate of exposure to hot water, so ask your doctor before allowing young children to use a spa.

Caldera spas carry several different certifications that ensure the spa is safe to use. Some code enforcement personnel mistakenly believe that public pools and private residential spas require the same code compliance and barrier requirements. If you have questions about barrier requirements in your community or region, contact your authorized dealer to obtain the information you need. You may also call the Caldera Customer Service team to get help you find this information.

Hot Tub Pricing

The simple answer is: it depends on your hot tub. A bare-bones rotationally-molded hot tub, at the absolute lowest end of the spectrum, can cost around $2,500. At the other end, the best portable hot tubs commercially available might exceed $16,000. The reason there’s such a large difference is that there is a broad range of hot tub sizes, features, materials, designs, and performance available.

Pricing can vary based on warranty, ongoing service, and customer location. So basically the answer is that the price of your hot tub depends on what you want in your hot tub. Do you value low energy bills, powerful jets, and durable materials? Do aesthetic considerations, like a streamlined and comfortable design, multicolored lighting, and waterfalls make a big difference to you?

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